California State University - Northridge Cal State University Northridge, CA, United States
Oct 20, 2017Full time
Job Title: Director Cloud and Data Center Services Job ID: 7181 Full/Part Time: Full-Time Job Code: 3306 Administrator III Job Grade: Range A Department: IT Infrastructure Servicesa CSUN's Commitment to You CSUN is strongly committed to achieving excellence through teaching, scholarship, active learning and diversity. Our values include a respect for all people, building alliances with the community and the encouragement of innovation, experimentation and creativity. CSUN actively encourages qualified candidates to apply who demonstrate a commitment to serving a diverse student population as well as a commitment to maintaining a respectful and inclusive work environment. About the University One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 40,000 students annually and counts more than 330,000 alumni who elevate Southern California and beyond. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. The LAEDC recognized CSUN as its 2015 Eddy Award winner for its positive economic impact. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. CSUN ranks 13th in awarding bachelor’s degrees to underrepresented minority students and seventh in bachelor’s degrees to Latino students, serves the 13th largest Jewish student population, and enrolls the largest number of deaf and hard-of-hearing students of any U.S. state university. The journal Nature recently named CSUN a Rising Star for scientific research, and the NSF ranks CSUN in the top five nationally among similar institutions for graduates who go on to earn doctorates in the sciences. CSUN is where individuals rise. And through them, so does Greater Los Angeles and beyond. About the Division The Division of Information Technology provides leadership for all aspects of University technology. Its services encompass support for teaching and learning, administrative and student support services, information security, as well as the foundational technology infrastructure that enables the creative and innovative works of our students, faculty and staff. CSUN IT is nearing the completion of the implementation of its strategic plan IT Vision@2020 and is engaging the campus in planning for the next three years. Emerging areas of focus align with institutional priorities and will enable the success of our students, support effective teaching and learning, improve graduation rates, enable efficient campus operations, and provide responsive, secure and reliable technology services. CSUN IT seeks to be a leader among its peers in the adoption of innovative technologies and technology management practices. It has and will continue to embrace mobile technologies and cloud services and is positioning the infrastructure to increase adoption of internet-connected devices as tools in teaching, research and campus operations. Responsibilities The Leadership Opportunity: California State University Northridge seeks an experienced, innovative, and collaborative leader to oversee its blended environment of cloud and on-premises based systems, storage, virtual desktop, and data center services lead the transformation of its infrastructure to support University strategies and leverage technology change. This position is an excellent opportunity to experience broad and diverse technologies, participate in the development of strategic directions, manage key vendor relationships, research emerging technologies, and be a leader in the on-going transformation of core infrastructure technologies. The Director leads a team of 18 staff within the Division of Infrastructure Services and assists the Senior Director in all aspects of planning and executing initiatives to operate and continual improve CSUN’s foundational technology infrastructure. The Director will be integral to planning and managing an acceleration of CSUN’s transition to cloud-based services, including physical and virtualized infrastructure and platform as a service solutions, will work with Infrastructure team members to develop DevOps processes and skills in order to support converged infrastructure, and will help devise repeatable processes to select cloud platform providers and measure cost and quality of service. S/he will work across the Infrastructure Team and the IT organization on strategic initiatives to improve security and make continued improvements to disaster recovery capabilities. Scope of Functions and Responsibilities: Working under the direction of the Senior Director of Infrastructure Services, the Director will be an integral part of the IT leadership team and a key participant in all aspects of planning and management of infrastructure strategies. The Director manages cloud and on-premises based Unix and Windows systems and storage services (SAN and cloud), as well as campus Data Centers, and Citrix virtual application and desktop infrastructure. The position is also responsible for participating in the overall IT strategic planning; development of relevant processes, procedures, and documents; managing the change management review process; decision making; and representing IT at campus-level meetings pertinent to Infrastructure Services. Duties and Responsibilities: As a member of the Leadership team within the Division of Information Technology actively participates in envisioning strategic IT direction, goals and priorities; makes effective and efficient use of resources; sets high, achievable aspirations for services and operations that align with university goals and objectives. Develop, propose, and manage the annual operating budget and long-range financial plans for data centers, systems and storage that accommodate a shift to a hybrid cloud infrastructure. Develop, propose and oversee strategies to blend cloud and on-premises infrastructure consistent with IT strategies and University policy. Lead cloud vendor relation efforts; participate in the selection of cloud vendors and the development of methodologies to manage their performance. Mentor and advice staff to facilitate the development of the skills required to support current and future technologies and to adapt to a hybrid cloud/on-premises based strategy. Develop strategic plans for the enhancement of storage and systems servers, desktop virtualization and data center services to support the campus’ overall technology posture; perform strategic planning and analysis for the expansion and upgrades of campus based and cloud infrastructure and participate in the strategic planning associated with campus infrastructure. Lead projects to assess and improve processes and incorporate automation technologies. Consult with campus community representatives, and others as appropriate, to determine the IT requirements of users as related to servers, storage and data center services and advise community representatives on the direction and emphasis of these services. Provide consultation, interpretation, and diagnostic analysis to campus users. Lead the IT Change Management Review process. Advise the Sr. Director of Infrastructure Services on policies, standards, and procedures regarding IT infrastructure related issues. Coordinate as the Lead IT Emergency Response Coordinator for various incidents and lead the development of problem resolutions for the various incidents. Participate in the preparation, maintenance, and periodic testing of the campus Business Continuity and Disaster Recovery Plan, to ensure the continuity of computing and communication services in the case of an event that renders IT services inoperative. Prepare regular reports to senior IT Leadership on the status of all projects under the roles purview. Provide senior IT Leadership with information concerning resource utilization and scheduling. Ensure that all systems and activities are fully documented. Other duties as assigned. Qualifications Equivalent to graduation from an accredited 4 year college or university degree in a job related field. Equivalent to six (6) years of progressively responsible professional/administrative experience required; with three (3) of the six (6) overseeing one or more aspects of technology infrastructure services. Experience deploying and managing platform or infrastructure as a service solutions including Amazon Web Services or Azure. Experience maintaining or leading teams responsible for windows or UNIX server environments. Knowledge, Skills, & Abilities Ability to envision and implement exemplary applications of information technology to support data center, systems and storage services. Ability to: lead or made significant contribution to planning and managing the transition to cloud based infrastructure; lead or made significant contributions to selecting cloud vendors and managing relationships with cloud providers. Knowledge of the tools and methods that enable an organization to provide a scalable and secure infrastructure with the capability to provision on-demand access to a blend of cloud and on-premises based resources. Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community. Strong project management skills with the ability to ensure completion of department initiatives and recommendations. Strong written and oral communication skills; Strong analytical skills and attention to detail. Ability to understand and clearly relate to other members of the organization, technical manuals, software specifications and general methods of network operations and security. Ability to apply effective leadership skills to direct multi-department technical staff. Ability to facilitate productive meetings and work successfully in a team-oriented environment. Routine contact is required with IT Leads and members of the IT Leadership team. Ability to define problems, collect data, establish facts, and draw valid conclusions with problem root cause analysis. Pay, Benefits, & Work Schedule The anticipated HIRING RANGE: $9,166 - $10,833 per month commensurate with knowledge, skills, and experience. The university offers an excellent benefit package. General Information This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. Additionally, the person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. How to Apply Candidates should apply by completing the CSUN on-line application utilizing http://bit.ly/HR_CSUN link and must attach a cover letter that addresses the qualifications above and a current resume, including names of three professional references. NOTE: Internal candidates should apply through the portal by accessing the View Job Openings/Apply link on the Human Resources/Employee pagelet. Applications received prior to (15 business days from posting date) will be considered in the initial screening and will continue until position is filled. For more detailed information on the application and hiring process, please visit the link below: www.csun.edu/careers/ Equal Employment Opportunity California State University, Northridge is an Affirmative Action/Equal Opportunity Employer. We consider applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, or disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services.