Director of Information Technology

        Position Announcement 

The Michigan School of Psychology, a private, non-profit graduate institution dedicated to excellence in clinical psychology education, is seeking a highly responsible, motivated and organized individual to fill the full-time staff position of Director of Information Technology. 

As a school that is singularly focused on educating clinical psychologists, the MSP experience is different from any other school in the State of Michigan. All students are committed to becoming licensed psychologists, and all faculty and staff share a passion and commitment to the school, the profession and the discipline. This makes the MSP environment truly unique. 

The Director of Information Technology will join an MSP team that functions well as a collective and is prepared for continued success in the future. The ideal candidate is someone that wants to invest in our mission “...to educate psychologists today who will transform our world tomorrow.” 

The MSP campus is located in Farmington Hills, Michigan, a suburb of metropolitan Detroit, the largest urban area in Michigan. A culturally and ethnically diverse area, known as the world’s automotive capital, it also contains many major corporations. Metro Detroit is rich in arts, culture and business opportunity with world class hotels, restaurants, entertainment, museums and theaters. 

 Position Summary: 

The Director of Information Technology is a strategic leadership role responsible for overseeing all aspects of MSP’s information technology infrastructure, systems, and services. This individual will provide vision, leadership, and management for the IT department, ensuring the reliable, secure, and efficient operation of technology to support  academic, administrative, and research missions. The Director will drive technological innovation, manage IT projects, ensure data integrity and security, and foster a culture of service excellence.

Essential Duties & Responsibilities:

• Strategic Leadership & Planning:
  • Develop and implement a comprehensive IT strategic plan that aligns with  MSP’s overall mission and goals.
  • Identify and evaluate emerging technologies, recommending innovative solutions to enhance teaching, learning, research, and administrative efficiency.
  • Lead the development of institutional and departmental IT plans, policies, procedures, and best practices to ensure security, compliance, and operational efficiency.
  • Maintain, monitor, and report on campus technology use.
  • Develop, manage, and monitor departmental budget to meet current and future needs ensuring that the department is delivering high quality services in the most cost-effective way.
  • Purchase equipment and other supplies according to institutional needs, budget allocations, and following all policies and procedures.
  • Understand that disruptive work may need to be completed during MSP closures and after typical business hours.
  • Coordinate and support after hours IT support.
• Infrastructure & Operations Management:
  • Oversee the design, implementation, and maintenance of the school's network, servers, and cloud infrastructure.
  • Ensure the high availability, performance, and security of all IT systems.
  • Manage IT help desk operations, ensuring timely and effective support for faculty, staff, and students.
  • Develop and implement disaster recovery and business continuity plans for IT services.

• Team Leadership & Development:
  • Mentor and supervise the IT Support Specialist, fostering a collaborative and growth-oriented environment.
  • Conduct performance evaluations, identify training needs, and support professional development opportunities for IT staff.
  • Promote a strong customer service orientation within the IT department.
• Project Management & Innovation:
  • Lead and manage complex IT projects, ensuring they are completed on time, within budget, and meet defined objectives.
  • Implement project management methodologies and tools to ensure efficient execution.
  • Foster innovation within the IT department, exploring new technologies and solutions to address needs.
• Academic Support:
  • o   Act as site administrator for institutional educational technology (e.g. Moodle, Turnitin).
  • o   Work with vendors for ongoing support, updates, plugins, and problem resolution.
  • o   Assist staff, faculty, and students in accessing and troubleshooting instructional technology resources.
  • o   Provide administrative and technical support for all instructional technology.
  • o   Develop and maintain online instructional technology resources on current best practices, innovations, and emerging trends for faculty and students.
• Security & Compliance:
  • Establish and enforce robust cybersecurity measures to protect school data and systems from threats.
  • Ensure compliance with relevant data privacy regulations (e.g., FERPA, GLBA) and industry best practices.
  • Conduct regular security audits and vulnerability assessments.

o   Manage Emergency Notification Technology systems and procedures.

• Vendor Management & Collaboration:

o   Manage budgets and vendor relationships responsibly, ensuring that resources are used efficiently and transparently. Seek out cost-effective solutions, negotiating favorable terms when appropriate, and consistently delivering high-quality services that align with the college’s standards and fiscal priorities.

Collaborate with school departments, faculty, and administrative leadership to understand their technology needs and provide appropriate solutions.

College-Wide Duties & Responsibilities:

The success of MSP relies heavily on collaboration, flexibility, and a shared commitment to its mission, vision, and values. Due to our size, it is essential that all employees contribute beyond their primary roles to support broader campus needs. A collective effort ensures that the school functions smoothly, fosters a strong sense of community, and maintains the high-quality experience expected by students and stakeholders alike. As part of this collaborative spirit, employees are asked to act in accordance with the following (but not limited to):

·        Assist with school events: Orientation, Open Houses, Conferences, Career Fair, Graduation, etc.

·        Participate in shared governance through committee service and/or other engagement.

·        Attend meetings, trainings, professional development, and other events.

·        Treat all members of the MSP community with respect, professionalism and courtesy.

·        Contribute to a welcoming and inclusive campus culture.

·        Adhere to all MSP policies and procedures and relevant legal and ethical standards.

·        Be open to new ideas, technologies, and changes that support MSP’s strategic plan.

·        Other duties as assigned. 

Minimum required qualifications:

Bachelor’s degree in Information Technology, Computer Science, or related field, and 3 years of IT experience 

OR 

5 years of progressive IT experience (no degree or less than Bachelor’s level degree).

Address the following bullets in your cover letter. Briefly touch on your experience or transferable skills and include specific software/system experience/knowledge:

·        Experience managing enterprise-level networks and server environments.

·        Familiarity with Learning Management Systems (LMS) like Canvas, Moodle, or Blackboard, and Student Information Systems (SIS).

·        Working knowledge of cybersecurity frameworks and strict adherence to educational privacy laws like FERPA and GLBA.

·        Proficiency in managing Google Workspace for Education or Microsoft 365 environments.

·        Ability to create a multi-year technology roadmap that supports MSP’s mission.

·        Experience developing departmental budgets and negotiating with vendors.

·        Ability to explain complex technical issues to "non-technical" audiences.

·        Experience leading larger-scale deployments (e.g., campus-wide Wi-Fi upgrades or system migrations) on time and within budget.

·        Ability to respond to emergencies or perform system maintenance during evenings and weekends.

Salary starting at $85,000. Final compensation will be commensurate with experience and technical certifications.   

Benefits:                    

This is a full-time salaried position with benefits. Benefits include medical, dental and vision insurance, paid time off, retirement benefits (after one year of service), flexible spending account, dependent care spending account, life, short and long-term disability insurance and an employee assistance program.

This position is exempt from provisions of the Fair Labor Standards Act (FLSA) and is not eligible to earn overtime pay for hours worked above 40 in a single workweek.

Working Conditions:

This is not a remote position; work is performed in person on campus. 

Applying:      

The Michigan School of Psychology (MSP) is fully committed to increasing the diversity of its faculty and staff and strongly welcomes applications from candidates who would enhance our inclusive educational community. MSP is an Equal Opportunity Employer.

A review of complete applications will begin immediately and will continue until the position is filled. To apply, submit a cover letter of interest, resume/curriculum vitae, copies of transcripts (unofficial accepted with application), and complete contact information for at least three references at https://msp.edu/employment/.

An offer of employment is contingent upon successful completion of a Criminal Background Check. 

ADA Statement

If you require a reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please contact the Human Resources office at (248) 476-1122. 

Clery Act

The Jeanne Clery Campus Safety Act mandates that all Title IV institutions, such as MSP, prepare, publish and distribute an Annual Security Report and provide notice of the availability of the report to all prospective employees. You may view the Annual Security Report by clicking on this link: https://msp.edu/about/consumer-information/annual-safety-and-security-report/. A paper version of the report is available upon request.