Chief Information Officer

  • University of Kansas
  • Lawrence, KS, United States
  • Oct 23, 2017
Full time Administration

Job Description

University of Kansas - Chief Information Officer

The University of Kansas, a major comprehensive research and teaching university, is seeking an outstanding individual with strategic vision, technical acumen, and strong communication and interpersonal skills as its Chief Information Officer (“CIO”).

The CIO provides vision, leadership, oversight, and management of the University’s information technology services, infrastructure, hardware, and software. The CIO is an integral part of ensuring the University can leverage technology to promote excellence in innovation, research, and academics.


The University of Kansas Chief Information Officer will serve as a visionary leader who provides management oversight of IT resources and who leads the development and ongoing updates of a campus IT strategic plan. This plan will focus on the delivery of effective, efficient, and secure IT services to the entire campus community. These services include the continued growth and development of academic, enterprise, and research systems including campus infrastructure, and service support needs. The CIO will work collaboratively with leadership, faculty, staff, and students across the university to transform technology services and investment into highly visible, effective, and efficient assets. The CIO will represent KU IT activities to various external national organizations as well as divisions of state government.

The CIO leads 275+ university-wide IT professionals in the areas of strategic planning, research and technology services support, enterprise resource planning, business process management, information security, web services, and business continuity planning and emergency preparedness.

Other key responsibilities include:

  • Provide the leadership and vision for IT strategic and tactical planning, including managing appropriate governance structures to address campus-wide goals to foster innovation, prioritize initiatives, and manage current and future IT systems and resources that assure continued high-quality services provided on the university network, data centers, and systems.
  • Work collaboratively with KU business and academic leaders to assure that effective information and telecommunications systems are implemented and effectively managed across the Lawrence and Edwards campuses;
  • Assure the evolution and effective operation of enterprise and desktop systems including (but not limited to) administrative systems; academic systems; electronic mail; web systems; security systems; database systems; network and internet systems and connectivity; voice systems; authentication and authorization systems; data warehouse infrastructure; and other comparable systems;
  • Develop plans, policies, and standards for acquiring, implementing, and operating IT systems and other technology assets;
  • Have knowledge of trends and issues in the IT industry, including technologies and pricing, especially as they relate to higher education;
  • Recruit, hire, and retain outstanding division managers;
  • Assure the security and integrity of KU information resources;
  • Focus on the highest quality of customer service to all campus constituents while balancing the needs of faculty, administrative staff, students, and the university as a whole;
  • Assure that IT-related compliance requirements are met and that IT best practices are applied as appropriate;
  • Identify opportunities for appropriate IT investments and funding strategies. Ensure ongoing operational costs and appropriate technology refreshes occur;
  • Collaborate and coordinate with KU Medical Center Information Technology to develop and manage information systems in the context of a “one-university” vision to reduce complexity, enable interoperability, and contain costs;
  • Develop and implement a framework and evaluation system of accountability that will not only promote diversity but also serve as an action plan for the university and units across campus;
  • Foster and promote support for a more diverse and equitable campus community;
  • Represent the Lawrence and Edwards campus information technology activities to external groups both at the state and national level, including Regents Information Technology Council, KanREN, the state’s CITO office and legislative committees including the JCIT; and
  • Other duties as assigned by the Provost.


  • Develop strategic relationships with and assess the IT needs of all stakeholders across the University and develop an understanding of current and future requirements;
  • Begin to implement improvements to and advancement of current services and the Central IT organization, personnel, governance, infrastructure, and service capabilities;
  • Evaluate, estimate costs and impact, and prioritize strategic initiatives, department needs and user requirements to generate an IT operational plan and budget going forward; and
  • Evaluate the allocation of IT resources (people and systems) that are managed centrally and distributed in departments; prepare and recommend a plan for the most appropriate structure and allocation of resources for serving the IT needs of the institution.


  • Extensive and senior leadership in IT and a background that reflects the ability to thrive in an environment similar to the complexity of a top-tier AAU / research university;
  • Ten years increasingly responsible experience in information technology including significant success at the department head or other senior management level;
  • Five years increasingly responsible experience managing large scale budgets including funding models and return on investment strategies;
  • Vision, transformational change management experience, a continuous improvement philosophy, and a stellar internal and external customer service orientation;
  • Demonstrated success in envisioning, planning, executing, and managing complex technology projects. A track record of sophisticated, ethical judgment and decision-making skills in complex, results-oriented environments;
  • Demonstrated success in establishing and maintaining collaborative relationships with executive and managerial leadership (and with academic leadership, if previous experience in an academic setting) including effective interpersonal, presentation, and communication skills. Emphasis on communicating complex technical and policy information to a broad range of constituents;
  • Significant demonstrated knowledge and application of system design and development principles, project management methodologies, service management principles, and technology architectures for a large-scale enterprise;
  • Demonstrated success in building teams with an ability to motivate and lead in a collaborative environment;
  • Demonstrated success in planning technology development and innovation over multi-year planning timelines; ability to negotiate and manage vendor and consultant relationships and engagements;
  • Superior interpersonal and communication skills as illustrated in the application materials;
  • Ability to expedite administrative processes as demonstrated in previous administrative positions;
  • Ability to work independently and exercise good judgment as evidenced by the application materials;
  • Ability to promote and maintain collegial relationships and work as part of an administrative team as evidenced by previous administrative positions;
  • Demonstrated sensitivity to issues related to confidentiality and ability to exercise discretion as evidence by application materials;
  • Experience in information technology in higher education, especially a research university;
  • Experience developing organizational business strategies and goals as a member of a senior executive leadership team;
  • Exceptionally self-motivated and directed with superior analytical, evaluative, and problem-solving abilities;
  • Ability to work effectively and efficiently under stress and time constraints;
  • Sensitive to faculty, staff, and student concerns; and
  • Demonstrated commitment to promoting diversity.


A Bachelor’s degree in technology, business administration, or a related field is required; an advanced degree is desirable.

Additional Candidate Instruction

The CIO Search Committee at The University of Kansas invites nominations, expressions of interest, and applications (letter of interest and résumé/CV) to be submitted to Korn Ferry, the search firm assisting the University. Review of materials will begin immediately and continue until the appointment is made. It is preferred, however, that all nominations and applications be submitted by November 10, 2017. Applications and nominations received after this date may be considered at the discretion of the committee and/or hiring authority.

Nominations and applications should be sent by email to

Do not submit applications to this posting.

Contact Information to Applicants

Mark Polansky - Senior Partner Information Technology Officers Practice

Korn Ferry 200 Park Avenue, 33rd Floor New York, NY 10166 212.984.9415


Stephen Milbauer - Senior Associate Education/Nonprofit Practice

Korn Ferry 200 Park Avenue, 33rd Floor New York, NY 10166 212.984.9456


Kristen Holloway - Project Coordinator Information Technology Officers Practice

Korn Ferry 200 Park Avenue, 33rd Floor New York, NY 10166 212.984.9388


The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, and genetic information in the university's programs and activities. Retaliation is also prohibited by university policy. The following persons have been designated to handle inquiries regarding the nondiscrimination policies and are the Title IX coordinators for their respective campuses: Executive Director of the Office of Institutional Opportunity & Access,, 1246 West Campus Road, Room 153A, Lawrence, KS 66045, 785-864-6414, 711 TTY 9for the Lawrence, Edwards, Parsons, Yoder, and Topeka campuses); Director, Equal Opportunity Office, Mail Stop 7004, 4330 Shawnee Mission Parkway, Fairway, KS 66205, 913-588-8011, 711 TTY (for the Wichita, Salina, and Kansas City, Kansas medical center campuses).


Computer-Network Security


Commensurate on experience