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IT Senior Associate Level 1 (Provisional) - Web Services Support (Multiple Positions)

LaGuardia Community College
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Information Technology Full time

Job Title: IT Senior Associate Level 1 (Provisional) - Web Services Support (Multiple Positions)

Job ID: 28729

Location: LaGuardia Community College

Full/Part Time: Full-Time

Regular/Temporary: Regular

GENERAL DUTIES

I.T. Senior Associates perform highly complex professional work in technology-related disciplines.  While areas of specialization vary, typically I.T. Senior Associates perform a range of work in development/programming, communications, technical support, or similar functions depending on the needs of the Information Technology area to which they report.  Work tasks include diagnosing, evaluating, overseeing and resolving highly complex projects.  They have wide latitude for independent initiative and judgment and may serve in lead roles on complex programs or projects, and/or serve as a direct supervisor of a unit or group.

I.T. Senior Associates should demonstrate mastery of one or more technology-related disciplines, decision-making ability in situations related to those disciplines, and be able to serve as a resource in these areas.  They may contribute to decisions on I.T. policies and technical standards.

This job is in CUNY's Classified Civil Service.  The full specification is available on our web site at http://www.cuny.edu/about/administration/offices/ohrm/hros/classification/ccsjobs.html

CONTRACT TITLE

IT Senior Associate

FLSA

Exempt

CAMPUS SPECIFIC INFORMATION

LaGuardia Community College, located in Long Island City, Queens, educates more than 20,000 New Yorkers annually through degree, certificate, and continuing education programs. A Hispanic-Serving Institution, located in Long Island City, Queens offers more than 50 degrees and certificates, and more than 65 continuing education programs to educate New Yorkers seeking new skills and careers. As an institution of the City University of New York (CUNY), the College reflects the legacy of our namesake, Fiorello H. LaGuardia, the former NYC mayor beloved for his advocacy of underserved populations. Since 1971, LaGuardia’s academic programs and support services have advanced the socioeconomic mobility of students while providing them with access to a high quality, affordable college education. Visit www.LaGuardia.edu to learn more.

Reporting to the CUNY Administrative Systems Manager, the IT Associate will perform, but is not limited to, the following responsibilities:

  • Manages and optimizes a variety of AWS services to deliver cost-effective and scalable solutions to LaGuardia Community College;
  • Assists in the development of a comprehensive disaster recovery plan, including automated backups and failover solutions;
  • Writes and reviews code for sites, typically HTML, XML, or JavaScript;
  • Builds and optimizes a secure web page for evolving business needs and integrates multimedia content;
  • Provides continued support for one or more web properties;
  • Maintain, expand and scale LaGuardia Community College's websites 
  • Maintains communication with team members and supervisors concerning the direction of the website and cooperate with web designers to match visual design intent;
  • Code and script applications;
  • Perform routine site audits, as well as ongoing maintenance, on an as needed basis.

MINIMUM QUALIFICATIONS

  1. High School Diploma, G.E.D., or equivalent
  2. An equivalent of ten years of experience post-high school that can be met by one of the following: ten years of full-time work experience in a computer or technology related position; an Associate's degree plus eight years of full-time work experience in a computer or technology-related position; or a Bachelor's degree from an accredited institution plus six years of full-time work experience in a computer or technology-related position
  3. Demonstrated English Language proficiency
  4. A Motor Vehicle Driver's license, valid in New York State, may be required for some, but not all positions.

This title has three levels.  In addition to the minimum qualifications above, To qualify for Levels 2 and 3, additional qualifications, such as education, experience, or certification relevant to the area of specialization are required.

OTHER QUALIFICATIONS

Skills required include proficiency with a full stack of web development tools. Specifically:

  • .NET, C#, PHP, JAVA, HTML CSS, WordPress CMS,
  • PeopleSoft interfaces, particularly CUNYFirst ERP;
  • API development,
  • e-Commerce experience, SEO,
  • SSL and PCI-Compliance coding
  • Experience converting standard pages to responsive design across all platforms and standard browsers.

PREFERRED QUALIFICATIONS

  • JAVAScript, Django, SQL (JQuery, MS-SQL, MySQL)
  • Familiar with PLONE CMS,
  • VoIP integration
  • Familiar with CUNY-specific applications and services:
    • BlackBoard LMS, BrightSpace LMS
    • DegreeWorks, Raisers Edge, Visual Schedule Builder,
    • Campus Management (Hobson’s Connect/Retain), HandShake, Qualtrix Survey, Library EZproxy,
    • Oracle Identity Manager, Shibboleth, LDAP, and MS-OFFICE365
  • Understanding of search engine optimization (SEO) practices.
  • Excellent interpersonal as well as written and verbal communication skills.
  • Ability to work independently and manage time efficiently.
  • Solution-oriented and high-level programming skills.
  • Ability to troubleshoot and optimize web pages for security and responsiveness.
  • Understanding of network diagnostics and analytical tools.
  • Stay aware of emerging technologies/industry trends and apply them to operations and activities.

COMPENSATION

Salary $91,298

BENEFITS

CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans.  Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.

HOW TO APPLY

Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title.  Select "Apply Now" and provide the requested information.

Candidates should provide a resume and cover letter.

IMPORTANT NOTE: Applicants must meet the minimum qualification requirements. An appointment to this Competitive title/position in the Classified Civil Service Title Series will be made with a Provisional status. Employees in provisional status must pass a competitive civil service examination and be appointed from a civil service list to remain in the title/position.

CLOSING DATE

September 11th, 2024

JOB SEARCH CATEGORY

CUNY Job Posting: Information Technology/Technical

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply.  At CUNY, Italian Americans are also included among our protected groups.  Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.


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