University of North Carolina Wilmington Wilmington, NC, United States
Nov 22, 2017Full time
Essential functions of this position: The Reservations Coordinator processes facility reservations for meetings and events held in buildings that campus life department manages. Processes equipment requests, distribution of reports, and answers questions and collection of information regarding the reservation/event planning process. Coordinates event services such as tech support, catering, parking and moving services questions/referrals. Communicates and applies department policies and procedures, including assigning appropriate group statuses and fee structures to all incoming reservation requests. Trains staff on the Campus Reservation System. Helps ensures the appropriate and most efficient use of Campus Life space. N.C. Minimum Required Knowledge, Skills, & Abilities: Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. Additional knowledge, skills, and abilities required to perform the essential functions of the position: Knowledge of databases and the ability to develop, implement and maintain the reservations systems in keeping with university procedures High interpersonal organizational and management skills to maintain a competent operation Ability to learn and independently apply policies and departmental rules and regulations covering services and programs Computer literacy with the ability to learn new applications independently Knowledge of financial spreadsheets, specifically Excel spreadsheets Ability to organize and effectively present information to groups or individuals in various formats Knowledge of database operation and management Knowledge of campus resources Ability to communicate University and Campus Life policies and procedures relating to reservations and events to customers Ability to ensure a high degree of timeliness, completeness and accuracy Preferred education, professional skills and experience: A minimum of 1 year experience in scheduling required preferably experience in a University setting Experience working with scheduling or event management software required Special Instructions: For more info/to apply visit http://jobs.uncw.edu. Applications must be submitted through the online application system to be considered. Position details and full applicant instructions can be found at https://jobs.uncw.edu/postings/10006 EEO Statement: UNC Wilmington actively fosters a diverse and inclusive working and learning environment and is an equal opportunity employer. Qualified persons from all racial, ethnic or other minority groups, protected veterans, and individuals with disabilities are strongly encouraged to apply.